Columbia Warranty Air-Cooled Switch DML

Columbia products, including the Air-Cooled Switch DML, are covered under a warranty against defects in materials and workmanship, typically for 2 years in the UK and EU, with repair, replacement, or credit options available.

Warranty Coverage

Columbia Sportswear provides a warranty for defects in materials or workmanship for products like the Air-Cooled Switch DML. This warranty does not cover damage caused by misuse, neglect, modifications, normal wear, or accidental damage. Statutory consumer rights remain unaffected by this warranty.

Duration

In the UK, Columbia products are warranted for 2 years from the date of purchase.

In the E

U, a similar 2-year commercial warranty applies, with the guarantor being Columbia Sportswear International SARL. How to Submit a ClaimProof of Purchase: You must provide a receipt or proof of purchase. Claim Form: Submit a warranty claim via Columbia's online form.

If you cannot print the form, you may use a blank sheet with your claim number and contact information. Return the Product: Send the defective item to Columbia using any mail carrier. For footwear, both shoes must be returned even if only one is defective.

Options: Columbia may repair the item, return it unrepaired, or issue a virtual merchandise credit.

Additional Notes

Stores or outlets generally cannot submit claims on your behalf, though the retailer where you purchased the product may assist in some cases. If your product is part of an interchange system (like jackets with liners), the complete system must be returned to receive full credit. Virtual merchandise credits cannot be combined with affiliate codes, employee discounts, or other special promotions.

For more information or to start a claim, visit Columbia's warranty page or contact their support team at [email protected].